Why Effective Communication is Vital to Successful Remodeling

Left to Right: Robert Raskin- Project Developer, Laura Watson ASID, UDCP- Designer,Michael Gharrity CR, GCP, UDCP- Project Developer, Cathryn Brassfield Allied ASID- Designer, George Cleary CR- Owner, Olivia Kern IIDA Associate, LEED-GA- Designer

The Cleary Company Remodel Design Build, Columbus OH, takes pride in our communication with our clients. We feel that a good relationship and trust all begin with clear, concise communication.

Effective communication is vital to the successful completion of any remodeling or new build project. Good communication can improve teamwork and lead to better collaboration. Poor communication can result in misunderstandings, delays and sometimes increased job costs.

Being able to transmit a message so it is received and understood by the intended recipients is of the utmost importance. Seems simple enough, right? If you’ve ever played the Telephone Game you know it’s not always that easy. The message usually gets misheard a few times and then changes the message completely!

Communication throughout all aspects of your project is very important to us. For this reason, every project is assigned a Project Developer and Designer to create a budget & design plan. When we’re ready to begin building your project we also assign a Project Manager and Carpenter to your jobsite. Throughout the process our Team uses face to face, phone, txt, email, project documents and our BuilderTrend app.

In addition to establishing a clear chain of command for communication, determining the best methods of communication to use, and we also discuss with our clients how often they would like to receive information regarding the project.

Our Team also understands that being good at communicating is a skill that can be improved upon with practice and training. Which is why we are active in the local chapters of NARI, NKBA & ASID. These professional affiliations help keep our Team up to date by regularly offer continuing education classes and meetings.

Overall, we want every project to go as smoothly as possible, and working out any details beforehand is beneficial. Open and honest communication is always key! We have high expectations for our team members, and by using these guidelines we know your project will be a success!