We appreciate your honest comments and suggestions regarding your experience with The Cleary Company. A letter of reference is always welcomed and appreciated. Please read the following statements and check your desired response.

         Your initial call was returned and appointment your made promptly.

disagree strongly disagree neutral agree agree strongly  

Comments:

The Cleary Company’s proposal, contract, and remodeling process was explained and met your expectations.

disagree strongly disagree neutral agree agree strongly 

Comments:

Was The Cleary Company presentation material, drawings and design professionally prepared easy to understand?

disagree strongly disagree neutral agree agree strongly 

Comments:

Did The Cleary Company presentation materials, drawings and designs meet the needs and vision of your project?

disagree strongly disagree neutral agree agree strongly 

Comments:

Did The Cleary Company provide an accurate time line and meet the deadlines as promised?

disagree strongly disagree neutral agree agree strongly  

Comments:

Was communication between yourself and the Cleary team members consistent and helpful?

 

disagree strongly disagree neutral agree agree strongly 

 

Comment:

Do you feel you received a good value for your investment?

disagree strongly disagree neutral agree agree strongly 

Comment:

The Cleary Company team members were always professional and courteous.

disagree strongly disagree neutral agree agree strongly  

Comment:

The work area was kept clean and safe.

disagree strongly disagree neutral agree agree strongly 

Comment:

The billing process was fair and accurate.

disagree strongly disagree neutral agree agree strongly 

Comment:

If subcontractors were used on your project, how would you rate their overall performance?

very poor poor average good excellent          

Comment:

I was very satisfied with the quality and craftsmanship of The Cleary Company and their Subcontractors.

disagree strongly disagree neutral agree agree strongly    

Comment:

 

Is there anyone on our staff that you were particularly pleased with and why?

Ultimately I chose The Cleary Company over other contractors for the following reasons.

Which of the following best describes your remodeling experience? Please Select One I would use the Cleary Company for future projects and recommend them to my friends/family I will consider you the next time I remodel, but will give equal consideration to other firms as well. I will not be using the Cleary Company for my future remodeling needs

Are you planning any additional remodeling projects in the next 0-5 years?   Yes No Please Select One

The Cleary Company is built because of good people like you. If you know of anyone who is contemplating a remodeling project we appreciate your referral.

Recommendations for The Cleary Company to improve service to their customers might include the following.

Thank you for your time!!!

This survey is confidential and anonymous, however, if you would like survey results emailed to you please provide us with your email address:

Email Address: 

Name: